Telemarketing

Do you find it hard to maintain an up-to-date client database?  If your company plans regular marketing campaigns, you need to ensure you are reaching the right target audience. St Albans telemarketing team, based in Hertfordshire, can ensure opportunities are maximized through our outbound and inbound call services. Think of us as part of your sales and marketing team. Our telemarketing services are encapsulated below.

OUTBOUND CALL SERVICES INCLUDE

·         Generating long-term new business through appointment setting

·         Increasing customer numbers by opening new doors

·         Increasing revenue by closing out more opportunities

·         Understanding your competitors to ensure you stay one step ahead

·         Feedback on your product or service

·         Direct mail or product follow up

·         Market research in your specialised field.

WHILE THE INBOUND SERVICES INCLUDE

·         Order taking during busy periods

·         Help lines assisting customers with their questions

·         Overflow call handling to prevent losing customers

·         Multi-lingual telemarketing available in French, German and Spanish.

We understand that businesses need to make a profit so we provide the following:

AFFORDABLE TELESALES PACKAGES

·         Focused staff, sales trained

·         ROI focused

·         Detailed daily or weekly reports provided

·         Proactive account management

·         Continuous staff training and development

·         Your company portrayed in a favorable light.